Privacy Policy

Last Updated: April 17, 2026

Welcome to Glam Shoes (hereinafter referred to as "we," "us," or "our").
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make purchases on the site. This Privacy Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy regulations. We adhere to the principles of consent, limitation of collection, limitation of use, disclosure, and retention as set forth in PIPEDA.

Sources of Personal Information
We may collect your personal information through the following channels:
Information you voluntarily provide: This includes instances where you register for an account, use our services, communicate with us, or otherwise voluntarily submit personal information to us.
Information automatically collected during service usage: When you use our products or services, or visit our website, our systems automatically collect relevant information from your device.
Information from partner service providers: When we engage such service providers to perform specific technical functions, they may collect or process your personal information on our behalf.
Information from business partners and other third-party channels.

How We Disclose Personal Information
Except as described below, we do not trade, sell, or otherwise provide your personal information to third parties:
Disclosure to Service Providers: Subject to the condition that the relevant parties commit to maintaining the strict confidentiality of your information, we may share information with reputable third-party service providers to assist with website operations, business activities, and service delivery.
Disclosure to Comply with Laws and Regulations: We may disclose personal information in accordance with the law when required by legal mandate or in response to lawful inquiries from public authorities.
In accordance with the terms of this Privacy Policy, we may also disclose your personal information to third parties based on legitimate business needs. Specific instances include:
Sharing information with Shopify, vendors, and other third parties that provide services to us—such as IT maintenance, payment processing, data analytics, customer support, cloud storage, order fulfillment, and logistics/delivery services.
Sharing information with business and marketing partners for the purpose of conducting marketing promotions and advertising campaigns. For example, we utilize Shopify to support personalized advertising services; these services leverage third-party platforms to serve you relevant advertisements based on your browsing behavior on other merchants' websites. These partners will use your information in accordance with their respective privacy policies. Depending on the applicable regulations in your region, you may request that we cease sharing your information with third parties in order to opt out of targeted advertising and marketing communications based on cross-platform browsing behavior. We may disclose information to third parties pursuant to your explicit instructions, requests, or consent—for instance, to facilitate product delivery, or when you utilize social media plugins or quick-login features.
We may also share your information with our affiliates or entities within our corporate group; to facilitate business transactions, such as mergers or bankruptcy proceedings; to fulfill relevant legal obligations (including responding to subpoenas, search warrants, and similar legal instruments); to enforce our Terms of Service and related policies; and to protect or safeguard the legitimate rights and interests of our services, ourselves, our users, and other relevant parties. Relationship with Shopify
This service is hosted by Shopify. Shopify collects and processes your personal information regarding your access to and use of this service in order to provide and improve the service for you. our store, other merchants, and Shopify. To provide these enhanced features, Shopify may utilize personal information collected regarding your interactions with our store, other merchants, and Shopify. In such instances, Shopify is responsible for the processing of your personal information, including responding to requests you may make to exercise your rights regarding the use of your personal information for the aforementioned purposes. related to your personal information here: Shopify Privacy Portal Link.

Third Party Websites and Links
This service may provide links to websites or other online platforms operated by third parties. If you click on a link to access a website that is not affiliated with or controlled by us, you should carefully review that website's privacy and security policies, as well as its other terms and conditions. We do not warrant, nor are we responsible for, the privacy or security practices of such websites including the accuracy, completeness, or reliability of the information contained therein. Information you provide in public or semi-public areas including information you share on third-party social networking platforms may also be viewed by other users of this service and/or users of those third-party platforms, and is not subject to any restrictions by us or such third parties regarding the use of such information. Unless otherwise expressly stated within this service, our provision of such links does not, in itself, constitute an endorsement by us of the content found on such platforms, or of the owners or operators thereof.

Children's data
The Service is not directed to children, and we do not knowingly collect any personal information from minors in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, you may contact us (using the contact details below) to request the deletion of such information. As of the effective date of this Privacy Policy, we have not identified any instances of "sharing" or "selling" (as defined under applicable law) the personal information of individuals under the age of 18.

Information Security and Retention
Please note that no security measures are flawless, and we cannot guarantee "absolute security." Furthermore, any information you send to us may be subject to security risks during transmission. We recommend that you avoid using insecure channels to send us sensitive or confidential information.

The length of time we retain your personal information depends on various factors—such as whether we need the information to maintain your account, provide services to you, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.

Complaints
If you have any questions regarding how we handle your personal information, please contact us using the contact details provided below. Depending on the laws of your place of residence, you may have the right to appeal our decision—using the contact details provided below—or to lodge a complaint with your local data protection authority.

Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last Updated" date, and provide notice as required by applicable law.

Cookies
We use cookies and similar tracking technologies (such as web beacons, pixels) to improve your browsing experience, analyze website usage, and personalize content. Cookies are small text files stored on your device:

Essential Cookies: Essential to the operation of our website (e.g., enabling checkout, maintaining session information) these cookies cannot be disabled.

Analysis Cookies: Track usage patterns to improve website performance and product services.

Marketing Cookies: Used to serve targeted advertising or promotional content based on your interests.

You can manage your cookie preferences through your browser settings (e.g., blocking or deleting cookies), but disabling certain cookies may limit the functionality of our services. By using our website, you consent to our use of cookies as described in this policy.

Your Rights under PIPEDA

As a Canadian customer, you have the following rights under the *Personal Information Protection and Electronic Documents Act (PIPEDA):

Right to Access:You have the right to request access to the personal information we hold about you.
Right to Correction:You have the right to request that we correct any inaccurate or incomplete personal information.
Right to Withdraw Consent: You may withdraw your consent to our collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.

To exercise any of these rights, please contact our Privacy Officer at info@glamshoes.store.

Contact Us

Shop Name: Glam Shoes
Phone: +17802440600
Email: info@glamshoes.store
Shop Address: 5015 111 St NW, Edmonton, AB T6H 4M6 Canada
Opening Hours: 
Monday to Friday: 10:00 AM – 20:00 PM
Saturday: 10:00 AM – 19:00 PM
Sunday: 11:00 AM – 18:00 PM
(GMT-07:00) Mountain Standard Time
Response Time:We respond within 24 hours.